Managing reusable cups?
Smooth as Borro.

Our digital solution takes deposit refunds off your hands.

Why choose Borro?

Scanned,
processed,
refunded.
‍
Automatically.

Stop fraud

Did you know that some event organizers estimate losses due to fraudulent activities involving reusable cups to exceed €50,000 per year? Fraud prevention has become a major concern in recent years. But with most of the current systems, malicious visitors can steal abandoned cups to recover the deposit. Borro solves this by assigning value to a cup only after its QR code has been scanned, ensuring refunds go exclusively to those who paid the deposit. It’s that easy.

Save on transaction costs

If you’ve worked with a deposit-refund system before, you probably know that transaction fees are still common when refunding deposits. A bit unfair, isn’t it? That’s why Borro has developed a digital solution that eliminates extra transaction costs for each refund. Yes, you’ve read that right. No fees, no worries.

Reduce personnel costs

Reusable cups are logistically more complex than disposable ones. We understand that. But it doesn’t mean you have to add insult to injury by using systems that inevitably make you spend more on additional staff, only to process refunds. Thanks to its automated return stations, Borro helps reduce staffing needs, ease pressure at the bar, and streamline post-event logistics by sorting returns more efficiently.

Improve visitor experience

Ok, so, risk management, money, and logistics are covered. But what about the experience? With its automated deposit-refund system, Borro reduces waiting lines and removes the need for a special app, creating a smooth experience for visitors. In other words, it encourages them to return to the bar more frequently.

Why Borro?

Seamless integration icon

Stop fraud

No more theft or visitors profiting off deposits.
Security icon

Save on transaction costs

No more extra fees on refunds.
Built-in optimizations icon

Reduce personnel costs

No more logistical hassle or unnecessary staff.
Calculate Your Savings
Personalized insights icon

Improve visitor experience

No more long queues or apps to download.

How it works

1. Order

The visitor orders a beverage at the bar. He pays for his drink as well as for the deposit on the reusable cup. The bartender scans the QR code on the cup, linking it to the visitor’s payment card.

2. Return

The visitor returns his empty cup to a self-service collection point, where the QR code is automatically scanned.

3. Refund

Once the QR code is scanned, the return is automatically processed and the visitor immediately receives his deposit back in his bank account.

What our customers are saying

"I love that Bavet offers reusable packaging. It’s a small change that makes a big difference in reducing waste."

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Customer of Bavet

Julie

We compared different systems, and liked the simplicity of Borro for the customer experience, and how easy it was to implement in our system.

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Agostina Canonica

Head of Food Procurement & Packaging -  Deliveroo Europe

"This is the simplest and most efficient reusable packaging system I've used. Returning my cup is easy and quick, unlike other systems I've experienced."

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Stadion Visitor

Vincent

We want to

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Sebastien

Lunch Garden

"The fast scanning process keeps everything moving smoothly without any bottlenecks."

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Bar Manager

Seba

I also want a hassle-free reuse system

Frequently Asked Questions

Which packaging do you use?

Borro is a digital solution, allowing you the flexibility to work with any packaging supplier of your choice. However, we collaborate with several trusted partners and can recommend and facilitate packaging solutions to suit your needs.

Do you also cover logistics like storage, shipping, and washing? 

Borro specializes in providing a seamless digital solution. For logistics, such as storage, shipping, and washing, we partner with specialized companies to offer you comprehensive support. Based on your specific requirements, we can recommend and coordinate with reliable logistics partners to ensure smooth operations.

We use a closed loop system, can we also use Borro? 

Absolutely. Borro is designed to integrate seamlessly with closed-loop systems. We offer flexible refund options, including direct refunds to consumers' bank accounts or to designated cards or bracelets used for the event, ensuring a smooth and efficient process.

Do visitors need to download an app?

No, visitors don’t need to download an app to use Borro. Our solution is designed to be user-friendly and integrates seamlessly with existing systems, allowing visitors to participate without any extra steps.

Can visitors return multiple cups at once?

Yes, visitors can return multiple cups in a single transaction. Our system allows batch scanning, making it quick and easy for guests to return several items at once.

Other Question? Speak with Kasper

Making reuse as simple as single use

We understand the challenge of switching to reusable packaging - both operationally and financially. Our mission is to offer a solution that’s as easy as single use while having a lower impact on the environment. We’re proud to partner with leading brands like Deliveroo and major event venues. Let’s work together to make your switch to reuse as smooth as possible.
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Pssst, want to know a secret?

85,5%
Return rate
99,7%
Correct Scan-in
100%
Payment Refund Succes
0%
Commission on transactions
Book a Call with Kasper
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